Need to expand a Share?
Need the right steps to setup a FTP configuration?
Have an issue with your Backups reaching a finished state?
We've compiled a list of frequently asked questions from past issues which have been resolved. Take a look to see if a previous customer has had the same issue and if the question and answer provided here fits what you're looking for:
Frequently Asked Questions
Not seeing your issue addressed in the above FAQ?
Why not submit a Support Ticket to get in direct contact with one of our support team members. We can review your issue, get in quick contact and then take a look at your system.
You can submit your support ticket right here.
Need more guidance on the Rockstar OS? Why not have a look at the manual for the system and see if one of the features you are struggling with can be isolated. Here you will find the correct titles for the features and their usability intentions.
Are you a Mac High Sierra user?
Apple's most recent OS has had some serious trouble addressing the Linux server range. The Community and Apple are working to resolve this.
We've collected all of the official Apple fixes for file sharing that they have provided so far: